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Jacra Technology · Bali since 2019Jacra Technology · Di Bali sejak 2019

All your IT solutionsSemua solusi IT Anda

Jacra Technology looks after the IT of hotels, villas, restaurants and companies in Bali, since 2019. Jacra Technology menangani IT hotel, vila, restoran, dan perusahaan di Bali, sejak 2019.

Fourteen services, five monthly packages per property, Starlink internet, or pay per issue. Empat belas layanan, lima paket bulanan per properti, internet Starlink, atau bayar per kendala.

See price packagesLihat paket harga Chat on WhatsAppChat lewat WhatsApp
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Our servicesLayanan kami

Fourteen services under one roof: maintenance and troubleshooting from your internet and file server to CCTV, PABX and PMS/POS, plus Starlink installation, design and an engineer on site. Empat belas layanan dalam satu tim: perawatan dan penanganan masalah, dari internet dan file server sampai CCTV, PABX, dan PMS/POS, ditambah instalasi Starlink, desain, dan teknisi di lokasi.

  • Network and internetJaringan dan internet

    • Internet networkJaringan internet

      Maintenance and troubleshooting for your internet network: the connection, the routers and the network behind them.Perawatan dan penanganan masalah jaringan internet Anda: koneksi, router, dan jaringan di baliknya.

    • Starlink internetInternet Starlink

      Installation and setup of Starlink internet at your property, with monthly packages from Rp 1.800.000.Instalasi dan setup internet Starlink di properti Anda, dengan paket bulanan mulai Rp 1.800.000.

  • Servers and mailServer dan email

    • File server

      Maintenance and troubleshooting for your file server, the shared storage your team works from.Perawatan dan penanganan masalah file server, penyimpanan bersama tempat tim Anda bekerja.

    • Mail server

      Maintenance and troubleshooting for your mail server, which carries your company email.Perawatan dan penanganan masalah mail server, tempat email perusahaan Anda berjalan.

  • Computers and printersKomputer dan printer

    • ComputersKomputer

      Maintenance and troubleshooting for your computers.Perawatan dan penanganan masalah komputer Anda.

    • PrintersPrinter

      Maintenance and troubleshooting for your printers.Perawatan dan penanganan masalah printer Anda.

  • Security and attendanceKeamanan dan absensi

    • CCTV

      Maintenance and troubleshooting for your CCTV cameras and recorders.Perawatan dan penanganan masalah kamera dan perekam CCTV Anda.

    • Fingerprint

      Maintenance and troubleshooting for your fingerprint attendance machines.Perawatan dan penanganan masalah mesin absensi fingerprint Anda.

  • Property systemsSistem properti

    • TV channelsChannel TV

      Maintenance and troubleshooting for your TV channels, for example in guest rooms.Perawatan dan penanganan masalah channel TV, misalnya di kamar tamu.

    • PABX phoneTelepon PABX

      Maintenance and troubleshooting for your PABX, the internal telephone system.Perawatan dan penanganan masalah PABX, sistem telepon internal Anda.

    • PMS / POS

      Maintenance and troubleshooting for your property management system and point of sale.Perawatan dan penanganan masalah sistem manajemen properti dan sistem kasir Anda.

  • Web and designWebsite dan desain

    • Website

      Maintenance and troubleshooting for your website.Perawatan dan penanganan masalah website Anda.

    • DesignDesain

      Design creation and editing. Package 5 includes up to 8 designs a month.Pembuatan dan editing desain. Paket 5 mencakup maksimal 8 desain per bulan.

  • People on siteTeknisi di lokasi

    • Engineer on Site (EOS)

      An engineer in charge, working on site at your property.Teknisi penanggung jawab yang bertugas di lokasi properti Anda.

How it worksCara kerja kami

From the first message to the monthly report. Dari pesan pertama sampai laporan bulanan.

  1. Tell us the problem.Sampaikan kendala Anda.

    By chat or call. Package clients get support 24 hours a day.Lewat chat atau telepon. Klien paket mendapat dukungan 24 jam.

  2. Remote or on site.Remote atau di lokasi.

    We handle it remotely, or an engineer comes to your property.Kami tangani secara remote, atau teknisi datang ke properti Anda.

  3. Scheduled visits.Kunjungan terjadwal.

    Package clients also get regular visits: at least once a week, twice a week on Packages 4 and 5.Klien paket juga mendapat kunjungan rutin: minimal sekali seminggu, dua kali seminggu untuk Paket 4 dan 5.

  4. Reports, and help after hours.Laporan, dan bantuan di luar jam kerja.

    Flexible service outside working hours, and weekly and monthly reports.Layanan fleksibel di luar jam kerja, serta laporan mingguan dan bulanan.

hours a day, support by chat or call on every monthly packagejam sehari, dukungan chat/telepon di setiap paket bulanan
24
a week, the minimum visits on Packages 1 to 3seminggu, kunjungan minimal di Paket 1 sampai 3
1x
a week, the minimum visits on Packages 4 and 5seminggu, kunjungan minimal di Paket 4 dan 5
2x
a month, the minimum visits on both Starlink packagessebulan, kunjungan minimal di kedua paket Starlink
2x

Price packagesPaket harga

Monthly packages, paid per property. Every package includes support by chat or call 24 hours a day, flexible troubleshooting and maintenance outside working hours, and weekly and monthly reports. Paket bulanan, dibayar per properti. Setiap paket sudah termasuk dukungan chat/telepon 24 jam, layanan fleksibel di luar jam kerja, serta laporan mingguan dan bulanan.

Which package do you need?Paket mana yang Anda butuhkan?

Pick the systems your property has. You see the smallest package that covers all of them. Pilih sistem yang ada di properti Anda. Anda langsung melihat paket terkecil yang mencakup semuanya.

Every package starts with internet, file server, computer and printer care.Setiap paket dimulai dengan perawatan internet, file server, komputer, dan printer.

Rp 2.000.000

Package 1, monthly payment per propertyPaket 1, pembayaran bulanan per properti

  • At least 1 visit to your property every weekMinimal 1x kunjungan ke properti setiap minggu
  • Support by chat or call, 24 hours a dayDukungan chat/telepon 24 jam
  • Flexible service outside working hoursLayanan fleksibel di luar jam kerja
  • Weekly and monthly reportsLaporan mingguan dan bulanan
Ask about this packageTanya paket ini Compare all fiveBandingkan kelimanya

  • Package 1Paket 1

    Rp 2.000.000

    Monthly payment per propertyPembayaran bulanan per properti

    • Support by chat or call, 24 hours a dayDukungan chat/telepon 24 jam
    • File server maintenance and troubleshootingPerawatan & penanganan masalah file server
    • Internet network maintenance and troubleshootingPerawatan & penanganan masalah jaringan internet
    • Computer maintenance and troubleshootingPerawatan & penanganan masalah komputer
    • Printer maintenance and troubleshootingPerawatan & penanganan masalah printer
    • At least 1 visit to your property every weekMinimal 1x kunjungan ke properti setiap minggu
    • Flexible troubleshooting and maintenance outside working hoursLayanan fleksibel untuk penanganan masalah dan perawatan di luar jam kerja
    • Weekly and monthly reportsLaporan mingguan & bulanan
    Ask about Package 1Tanya Paket 1

  • Package 2Paket 2

    Rp 2.500.000

    Monthly payment per propertyPembayaran bulanan per properti

    • Everything in Package 1, plus:Semua isi Paket 1, ditambah:
    • CCTV maintenance and troubleshootingPerawatan & penanganan masalah CCTV
    • TV channel maintenance and troubleshootingPerawatan & penanganan masalah channel TV
    • Still at least 1 visit every weekTetap minimal 1x kunjungan setiap minggu
    Ask about Package 2Tanya Paket 2

  • Package 3Paket 3

    Rp 3.000.000

    Monthly payment per propertyPembayaran bulanan per properti

    • Everything in Package 2, plus:Semua isi Paket 2, ditambah:
    • Fingerprint machine maintenance and troubleshootingPerawatan & penanganan masalah mesin fingerprint
    • Mail server maintenance and troubleshootingPerawatan & penanganan masalah mail server
    • Still at least 1 visit every weekTetap minimal 1x kunjungan setiap minggu
    Ask about Package 3Tanya Paket 3

  • Package 4Paket 4

    Rp 3.500.000

    Monthly payment per propertyPembayaran bulanan per properti

    • Everything in Package 3, plus:Semua isi Paket 3, ditambah:
    • PABX phone maintenance and troubleshootingPerawatan & penanganan masalah telepon PABX
    • PMS and POS system maintenance and troubleshootingPerawatan & penanganan masalah sistem PMS & POS
    • At least 2 visits to your property every weekMinimal 2x kunjungan ke properti setiap minggu
    Ask about Package 4Tanya Paket 4

  • Package 5Paket 5

    Rp 4.000.000

    Monthly payment per propertyPembayaran bulanan per properti

    • Everything in Package 4, plus:Semua isi Paket 4, ditambah:
    • Website maintenance and troubleshootingPerawatan & penanganan masalah website
    • Editing and design creation, up to 8 designs a monthEditing & pembuatan desain, maksimal 8 desain per bulan
    • Still at least 2 visits every weekTetap minimal 2x kunjungan setiap minggu
    Ask about Package 5Tanya Paket 5
Monthly payment per property. A square means maintenance and troubleshooting for that system are included.Pembayaran bulanan per properti. Tanda kotak berarti perawatan dan penanganan masalah sistem itu sudah termasuk.
ServiceLayanan Package 1Paket 1Rp 2.000.000 Package 2Paket 2Rp 2.500.000 Package 3Paket 3Rp 3.000.000 Package 4Paket 4Rp 3.500.000 Package 5Paket 5Rp 4.000.000
Support by chat or call, 24 hoursDukungan chat/telepon 24 jamIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
File serverIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
Internet networkJaringan internetIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
ComputersKomputerIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
PrintersPrinterIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
CCTVNot includedTidak termasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
TV channelsChannel TVNot includedTidak termasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
FingerprintNot includedTidak termasukNot includedTidak termasukIncludedTermasukIncludedTermasukIncludedTermasuk
Mail serverNot includedTidak termasukNot includedTidak termasukIncludedTermasukIncludedTermasukIncludedTermasuk
PABX phoneTelepon PABXNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukIncludedTermasukIncludedTermasuk
PMS and POS systemSistem PMS dan POSNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukIncludedTermasukIncludedTermasuk
WebsiteNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukIncludedTermasuk
Editing and design, up to 8 a monthEditing & desain, maksimal 8 per bulanNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukNot includedTidak termasukIncludedTermasuk
Visits to your property, at leastKunjungan ke properti, minimal1x a week1x/minggu1x a week1x/minggu1x a week1x/minggu2x a week2x/minggu2x a week2x/minggu
Flexible service outside working hoursLayanan fleksibel di luar jam kerjaIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk
Weekly and monthly reportsLaporan mingguan dan bulananIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasukIncludedTermasuk

Starlink internet packagesPaket internet Starlink

Starlink internet for your property: the equipment, installation and setup, the Starlink Standard internet plan and regular maintenance visits, in one monthly payment per property. Internet Starlink untuk properti Anda: perangkat, instalasi dan setup, paket internet Starlink Standar, serta kunjungan perawatan rutin, dalam satu pembayaran bulanan per properti.

For properties where wired internet is weak or not available. Untuk properti yang koneksi kabelnya lemah atau belum tersedia.

Ask about StarlinkTanya soal Starlink

Starlink Package 1Paket Starlink 1

Rp 1.800.000

Monthly payment per propertyPembayaran bulanan per properti

One Starlink, up to 100 MbpsSatu Starlink, hingga 100 Mbps

What you will getYang Anda dapatkan

  • 1x Starlink Kit
  • 1x Starlink router, for internet access1x Router Starlink (untuk akses internet)
  • 1x UPS Server
  • 1x MikroTik router, for bandwidth management1x Router Mikrotik (untuk manajemen bandwidth)
  • LAN cable from the Starlink to the MikroTikKabel LAN (dari Starlink ke Mikrotik)
  • Installation and setupInstalasi & setup
  • Starlink Standard internet plan, up to 100 Mbps downloadPaket internet Starlink Standar (download hingga 100 Mbps)
  • At least 2 visits a month to maintain the Starlink connection and devicesMinimal 2x kunjungan per bulan (untuk perawatan koneksi dan perangkat Starlink)
  • Flexible troubleshooting and maintenance outside working hoursLayanan fleksibel untuk penanganan masalah dan perawatan di luar jam kerja

Starlink Package 2Paket Starlink 2

Rp 3.400.000

Monthly payment per propertyPembayaran bulanan per properti

Two Starlinks combined, up to 200 MbpsDua Starlink digabung, hingga 200 Mbps

What you will getYang Anda dapatkan

  • 2x Starlink Kit
  • 2x Starlink router, for internet access2x Router Starlink (untuk akses internet)
  • 2x UPS Server
  • 1x MikroTik router, for bandwidth management and to combine the 2 Starlink connections1x Router Mikrotik (untuk manajemen bandwidth & menggabungkan 2 koneksi Starlink)
  • LAN cable from the Starlink to the MikroTikKabel LAN (dari Starlink ke Mikrotik)
  • Installation and setupInstalasi & setup
  • 2x Starlink Standard internet plan, up to 200 Mbps download2x paket internet Starlink Standar (download hingga 200 Mbps)
  • At least 2 visits a month to maintain the Starlink connection and devicesMinimal 2x kunjungan per bulan (untuk perawatan koneksi dan perangkat Starlink)
  • Flexible troubleshooting and maintenance outside working hoursLayanan fleksibel untuk penanganan masalah dan perawatan di luar jam kerja

Pay per issueHarga per kendala

Not on a monthly package? Pay for each issue, with a visit to your property or remotely. Belum memakai paket bulanan? Bayar per kendala, dengan kunjungan ke properti atau secara remote.

Two ways to payDua pilihan

  • Per visitPer kunjungan
    Rp 320.000
    An engineer comes to your property.Teknisi datang ke properti Anda.
    Book a visitPesan kunjungan
  • Per remote sessionPer sesi remote
    Rp 160.000
    We handle it remotely, without a visit.Kami tangani secara remote, tanpa kunjungan.
    Start a remote sessionMulai sesi remote

  • What we can work onApa saja yang bisa dikerjakan

    Maintenance and troubleshooting for each of these, on either option:Perawatan dan penanganan masalah untuk semua ini, di kedua pilihan:

    • File server
    • Internet networkJaringan internet
    • ComputersKomputer
    • PrintersPrinter
    • CCTV
    • TV channelsChannel TV
    • Fingerprint
    • Mail server
    • PABX phoneTelepon PABX
    • PMS and POS systemSistem PMS dan POS
    • Website
    • Editing and design creationEditing & pembuatan desain

CustomersPelanggan

Properties and companies in Bali we have looked after. Properti dan perusahaan di Bali yang telah kami tangani.

  • HotelsHotel

    • Grand Kesambi
    • Swiss-Belhotel Seminyak
    • Swiss-Belhotel Sunset
    • Taksu Sanur
    • Playground Lembongan

  • VillasVila

    • Pavilions Sanur
    • The Layar Seminyak
    • Shanti Residence Nusa Dua
    • Shanti Estate
    • Swiss-Belvillas Umalas
    • Salt Villa Canggu
    • Bugan Villa

  • Restaurants and barsRestoran dan bar

    • Asian Pantry Sanur
    • Gloriam Seminyak
    • Thai Pantry
    • High Tide Bar

  • Transport and industryTransportasi dan industri

    • Kaikoa Indonesia
    • PT Torsina Redikon

Our teamTim kami

Hi, so you can get to know us better, here is our team. Hai, agar Anda bisa lebih mengenal kami, inilah tim kami.

    • Jacky

      CEO and IT ConsultantCEO dan Konsultan IT

      Hello, I am the CEO and founder, and also the consultant of this company.Halo, saya CEO dan pendiri, sekaligus konsultan perusahaan ini.

    • Irene

      Administration and FinanceAdministrasi dan Keuangan

      Hello, I handle administration and I am also responsible for the company’s finances.Halo, saya mengurus administrasi dan juga bertanggung jawab atas keuangan perusahaan ini.

    • Mesha

      Remote SupportDukungan Jarak Jauh

    • Artawan

      Technical Support SupervisorSupervisor Dukungan Teknis

    • Karang

      Technical Support ManagerManajer Dukungan Teknis

    • Rian

      Technical SupportDukungan Teknis

    • David

      Technical SupportDukungan Teknis

    • Hendra

      Technical SupportDukungan Teknis

  • Our technical support team is usually the one helping you on site when there is a technical problem. Tim dukungan teknis kami biasanya yang membantu Anda di lokasi saat ada masalah teknis.

About usTentang kami

Jacra Technology is the IT service of PT Jacra Technology Indonesia, working in Bali since 2019. We have looked after several properties and companies on the island, from guest rooms to back offices. Jacra Technology adalah layanan IT di bawah naungan PT Jacra Technology Indonesia, bekerja di Bali sejak 2019. Kami telah menangani beberapa properti dan perusahaan di pulau ini, dari kamar tamu sampai kantor belakang.

  • Founded by Jacky Akbar Saputra, who has broad experience in IT and has served for several years as IT Manager at several companies in Bali. Didirikan oleh Jacky Akbar Saputra, yang memiliki pengalaman luas di bidang IT dan telah menjadi IT Manager selama beberapa tahun di beberapa perusahaan di Bali.

  • Office: PT Jacra Technology Indonesia, Jl. Kusuma Bangsa No. 2, Denpasar, Bali Kantor: PT Jacra Technology Indonesia, Jl. Kusuma Bangsa No. 2, Denpasar, Bali

  • Our visionVisi kami

    • To be a professional company that is effective, efficient and trusted.Menjadi perusahaan profesional yang efektif, efisien, dan terpercaya.
    • To lead in delivering excellent service inside the companies we support.Menjadi perusahaan terdepan dalam memberikan layanan prima di internal perusahaan.

  • Our missionMisi kami

    • To consistently deliver the best quality service to our partners and clients, with efficiency and control always in view.Memberikan layanan berkualitas terbaik kepada mitra kerja dan klien secara konsisten, dengan tetap memperhatikan efisiensi dan kontrol.
    • Innovative, affordable IT solutions that raise productivity for our customers and business partners.Solusi IT yang inovatif dan terjangkau untuk meningkatkan produktivitas pelanggan dan mitra bisnis kami.
    • To keep improving risk management and keep operational administration to a minimum.Terus meningkatkan manajemen risiko dan meminimalkan beban administrasi operasional.

Contact usHubungi kami

Tell us about your property and we will help you choose a package. Call or message Jacky, or email us. Ceritakan kebutuhan properti Anda, kami bantu memilih paketnya. Telepon atau kirim pesan ke Jacky, atau kirim email kepada kami.

Looking for marketing?Butuh marketing?

Visit Jacra Marketing, the other team of the same company: tracking, SEO, paid media, automation and creative for hotels, villas, restaurants and growing brands. Kunjungi Jacra Marketing, tim lain dari perusahaan yang sama: tracking, SEO, iklan berbayar, otomasi, dan kreatif untuk hotel, vila, restoran, dan brand yang sedang bertumbuh.

Visit Jacra MarketingKunjungi Jacra Marketing